Privacy Policy

Effective Date: March 8, 2026

Last Updated: March 8, 2026

Cleaning Pittsburgh Homes LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website (https://cleaningpittsburghhomes.com), use our services, or communicate with us via phone, email, or SMS.

Information We Collect

We may collect the following personal information:

• Contact Information: Name, phone number, email address, and mailing address
• Service Details: Information about your cleaning service requests, property details, scheduling preferences, and service history
• Communication Records: Records of calls, emails, text messages (SMS), and form submissions
• Device and Usage Data: IP address, browser type, pages visited, and cookies (see our Cookie Policy below)
• Payment Information: Billing details necessary to process payments for services rendered

How We Use Your Information

We use the personal information we collect to:

• Provide, schedule, and manage cleaning services you request
• Communicate with you about appointments, service updates, quotes, and promotions
• Send SMS text messages related to service inquiries, scheduling confirmations, reminders, and updates
• Respond to your questions, feedback, and support requests
• Improve our website, services, and customer experience
• Comply with legal obligations

SMS Communication Disclosure

By providing your phone number through our website, contact forms, or directly to our team, you consent to receive SMS text messages from Cleaning Pittsburgh Homes LLC. These messages may include service confirmations, appointment reminders, scheduling updates, promotional offers, and responses to your inquiries.

• Message frequency varies based on your interactions with us.
• Message and data rates may apply depending on your mobile carrier and plan.
• You may opt out at any time by replying STOP to any message.
• For assistance, reply HELP or contact us at [email protected].

Your consent to receive SMS messages is not a condition of purchasing any services.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. You can manage your cookie preferences through the cookie consent banner displayed on our site or through your browser settings.

Data Sharing and Third Parties

We do not sell, rent, or trade your personal information to third parties.

We may share your information only in the following limited circumstances:

• With trusted service providers who assist us in operating our business (e.g., payment processors, scheduling software) under strict confidentiality agreements
• When required by law, regulation, or legal process
• To protect the rights, safety, or property of Cleaning Pittsburgh Homes LLC or others

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Withdraw consent for SMS communications by replying STOP

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us: